Shop Policy
Each Cada Día pair is thoughtfully handcrafted in Marikina using carefully selected materials. As a small brand, we take pride in quality and attention to detail.
Order Processing
- Please ensure you have selected the correct size before payment.
- Orders are processed within 1-2 business days after confirmation. Delivery times may vary depending on your location once the order has been dispatched.
- We ensure that each pair is quality-checked before dispatch.
- Colors may appear slightly different due to lighting and screen settings.
- We reserve the right to refuse service to customers who repeatedly cancel orders or fail to settle payments on time.
Exchange Policy
We accept exchanges under the following conditions:
- Requests must be made within 3 days from receiving your order.
- Items must be unused, in original condition, and in complete packaging.
- Exchanges are only applicable for size concerns or factory defects.
Please note:
- Shipping fees for exchanges will be shouldered by the customer unless the item received is defective.
- Availability of sizes/styles is subject to stock on hand.
- For damaged or defective items, an unboxing video and clear photos of the concern are required for proper assessment.
Exchange Process
To request an exchange, please send us:
- Order name
- Order number
- Concern with photos and videos.
You may reach us via our Instagram page or email us at wearcadadia@gmail.com.